QUESTIONS, ANSWERED

Questions about your build.

The practical details: what is included, where to start and what happens next.

Buying your truck

Is the truck included?+

No. Package pricing is for the upfit. The vehicle, taxes, transport to our facility and delivery to you are separate. Parts shipping and procurement are included in the base.

Can you source a truck?+

Yes. We can source through our dealer upfit program, or take delivery of a truck you have already purchased.

What is the difference between an available truck and a custom build?+

Available Trucks shows specific completed vehicles with their own VIN, equipment, dealer and price or price inquiry. A custom build starts with your truck or sourcing, then the base upfit and options you choose.

Choosing the specification

Which models have published packages?+

Our published package guides cover 2027 F-250/F-350 and F-450 pickups. F-550 inquiries require a specific review and quote.

Can I combine the upgrades?+

Yes. The guides allow any or all four upgrade packages to be combined. We confirm compatibility and the final build specification in your quote.

What changes between the platforms?+

The F-450 base includes a single-rear-wheel conversion and AMP Powerstep XL, and uses different tires and flares. Luxury adds PSC hydraulic steering on F-450. The package selector shows the full differences.

Can you help with towing or a truck camper?+

Yes. Tell us the trailer or camper details and intended use so we can review the appropriate vehicle and upfit. Ratings and compatibility depend on your configuration.

Can I add accessories beyond the packages?+

Yes. Explore Extras on the package page for PPF, tint, lighting, bed storage and other requests. Accessories are quoted separately; include your must-haves in the build conversation.

Do I need every package?+

No. Base is a complete starting specification. Night, Luxury, Adventure and LiquidSpring are optional additions. Their names describe different equipment groups, not mandatory steps in a sequence.

Does the configurator total include the vehicle and accessories?+

The total covers the base upfit and selected packages. The truck, factory options, individually quoted accessories, taxes and vehicle transport are separate. Your build sheet confirms the complete scope and price.

Can I discuss Carli instead of LiquidSpring?+

Yes. Tell us which suspension you are considering. We will review Carli or LiquidSpring against your platform, intended use and the rest of the build. Carli is a custom discussion, not a priced selection in this configurator.

Does an F-450 single-rear-wheel conversion suit my trailer or camper?+

That requires a review of the complete vehicle and load. Share your trailer or camper specifications, loaded weights and hitch arrangement so the wheel, tire, suspension and clearance requirements can be reviewed together.

Can I request paint protection film, tint or a tonneau cover?+

Yes. Include these in your accessories request. Extras are itemized on the build sheet, with fitment and pricing confirmed for your truck. You can also request an accessory that is not listed.

From conversation to delivery

What is the build timeline?+

We confirm the schedule after reviewing your truck, chosen packages and parts availability.

What about financing and warranty?+

We can discuss dealer sourcing, available financing options and the warranty terms applicable to your vehicle and upfit. Eligibility and coverage require confirmation for your specific purchase.

Can I see a truck in person?+

Contact us to arrange a visit through the partner network. Confirm the location and vehicle availability before travelling.

What should I bring to the first conversation?+

Share whether you already own a truck, your intended use, budget and timing. For an existing truck, include year, model and configuration. If you tow or carry a camper, bring its details so the complete setup can be reviewed.

Will I need to enter my configured build again?+

No. Choose Talk to us about this build to carry your platform, trim, color and package selections into the inquiry. You can review those choices before adding your contact details and timing.

What happens during the upfit?+

We source the parts, coordinate logistics and perform the installation. We manage the build and keep you informed, then test the installed components and coordinate the final handover.

What information should I include for an existing Ford Super Duty?+

Include its year, model, VIN, cab and bed configuration, existing modifications and intended use. This lets us review fitment before preparing your build specification.

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